FAQ

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What is a Panic Room?

‘Panic Rooms’ or ‘Escape Rooms’ are an exciting form of entertainment where a team of family, friends or colleagues can enter an immersive adventure experience. By searching the room for clues, hidden items and solving puzzles the main aim is to escape before your 60 minutes are up.

If I’m late, can I still play?

If you arrive late for your booking we reserve the right to deduct time from your game however we will always try our best to give you the full 60-minute experience.

If you arrive too late for your booking to be run the booking is classed as a no-show and no refund will be given.

I need to reschedule my reservation!

Due to us being a live event we are unable to guarantee any reschedules or cancellations.

Please email us when this need occurs and we will attempt to organise this for you.

No refunds are provided.

How many people can play at once?

Each of our rooms can take different amounts of players:
Al Capone’s Speakeasy (2-8)
The Z Virus (4-12)
The Cellar (3-6)
The Heist (3-5)
Kidz-Escape (4-8)

Do I need to book in advance?

Due to staffing, bookings are required to be made in advance, we always try to accommodate as best as possible so it’s best to call or email us to confirm that an experience can be run for you at your desired time.

How much does it cost?

$27 per player + tax

Is it scary?

The Panic Room experience is nothing to be afraid of, there is absolutely no scares or live actors. Just you, your friends, 60 minutes and a mystery to solve! We are not a horror attraction!

I have claustrophobia/Anxiety, will I be ok in the room?

This will depend per person however we believe that most people will be fine, for health and safety the door is never locked so you may exit and re-enter at anytime.

The rooms themselves are pretty large so if you feel claustrophobia or anxiety may be an issue we would recommend booking with a smaller group. Alternatively, you can come to us before booking and check out the room beforehand to decide if you are comfortable with it.

Are there any age restrictions for participants?

Players younger than 12 years old will require an adult present except in Kidz-Escape

The Cellar is strictly for 16+

Most of our rooms are suitable for ages 8+, see individual room pages for further information.

What time should I arrive?

Please try to arrive 10-15 minutes before your booked session for your briefing and introduction.

What, if anything, should I bring to the game?

You don’t need to bring anything except you and your team!

Is there wheelchair/disabled access?

Currently, Al Capone’s Speakeasy & The Cellar are accessible.